Sample Requests - Can I get samples? How long does it take to provide a trial sample?
  • Yes, you may request for samples once you have gone through the sales consultation process with our team. It takes approximately 1 to 3 weeks, depending on the requirement.
Product and Development - How can I be assured that Atarah Pharmaceuticals’ formulations are of good quality?
  • Our lab strictly adheres to GMP (Good Manufacturing Practices) based on ISO standards, to ensure quality and consistency in all our products.
Product and Development - Must I provide the basis of formulation? Will a formulation be provided if I don’t have any?
  • We will be glad to manufacture your product if you already have a formulation in mind.
  • If you wish to have a proprietary formulation, our in-house pharmacists, formulators, and chemists, will be equipped with the necessary knowledge to develop a unique formulation that fits the requirement.
  • If you wish to launch your products quickly, you may choose to opt for our existing formulations.
Order and Lead Time - How long will it take for my order to arrive?
  • For purchase of existing formulations, the lead time is approximately 4-8 weeks.
  • For services related to customisation of formulations, the lead time is approximately 12 weeks.
Order and Lead Time - What are the estimated costs?
  • Do contact us at [email protected] or call us at 6022 1966 for a price quotation on the estimated costs of production. Do note that delivery and R&D fees may be chargeable.
Design and Packaging - Will I be able to customise my packaging and select them?
  • Our team of designers will be able to help you with the branding of your products, with customised, sleek designs.
Design and Packaging - Am I able to select my packaging?
  • We have a wide range of ready-stock packaging for your selection. We can also prepare custom-order packaging for larger quantities.

Other Matters

For queries on any other matters, please contact us at [email protected] or call us at 6022 1966.